Desktop/Network Support

Desktop Support

Even small companies usually rely on more than one desktop computer to keep things running smoothly in the office and ensure that records are kept. But even the most reliable machines need a tune up every now and then or the occasional service. After all, breakdowns are frustrating and can seriously impact your company. If your desktop computer breaks down we’ll diagnose the problem and repair it for you.

Titan Technologies can provide you with desktop maintenance solutions that saves you time and money. We provide:

  • Full desktop support for a wide range of desktop computers and accessories.
  • Fast response times with round the clock care
  • A team of skilled computer engineers who are experienced in troubleshooting and familiar with all the main PC brands.
  • Highly competitive rates.

Network Support

Of course, most of our work computers are on some sort of network, and this too needs monitoring and overseeing to ensure it remains dependable.

Our team of experts will keep a watchful eye on your systems 24 hours a day, 7 days per week, with Network Monitoring services that ensure your IT will always be performing at its peak.

Our 24/7 Network Monitoring services include:

  • Monitoring the health of your systems 24x7x365
  • Engineer notification in the event of a system critical network issue
  • Performance monitoring. Thresholds setup to identify low disk space, high CPU utilization, and other events indicative of a performance issue
  • Monitoring of data / tape backup logs
  • Application monitoring to identify potential application issues even if the server is up and running
  • Asset Management – full hardware and software inventories
  • Software updates including desktop operating system and antivirus software
  • Month-End reports detailing up-time, security patching, and performance

21 Critical Questions Your IT Consultant Should Be Able To Say ‘Yes’ To

Don’t Trust Your Company’s Critical Data and Operations to Just Anyone! This Business Advisory Guide Will Arm You With 21 Revealing Questions You Should Ask Any Computer Consultant Before Giving Them Access To Your Company’s Network